Back
31.01.2019Bundesliga

Bayer 04 warn against buying tickets from unofficial sources

The Werkself entertain Bayern Munich on Saturday (15.30 CET) – the BayArena has been sold out for weeks with all 30,210 seats taken and many Bayer 04 fans want to be at the game. A lot of fans are trying their luck on the unofficial ticket resale market.
Ticketschwarzmarkt_1718_NEU.jpg

Bayer 04 expressly warn about buying tickets on the unauthorised resale market, as trading tickets on online platforms like Viagogo or eBay is forbidden. "Offering tickets on unauthorised platforms is not permitted in accordance with our general ticketing terms and conditions. Tickets bought on such platforms are often overpriced and may not even be valid," as Bayer 04 ticketing manager Tobias Fernau explained. It is possible fans may not get into the BayArena using those tickets!

Bayer 04 have been proactive on behalf of fans against the unofficial ticket resale market for several years. The aim of this approach is to combat and limit the uncontrolled trading of tickets – in particular to protect our own fans as well as all visitors to the stadium. The segregation of rival fans and the exclusion of potentially violent visitors to the stadium are not possible with the resale of tickets via the unofficial ticket resale market. Beyond that, Bayer 04 are looking to guarantee providing fans with tickets at reasonable prices as part of a social and fair price structure.

Even if a game is sold out: It is always worth looking at our ticket exchange at ticketshop.bayer04.de. Here, fans who are unable to attend matches have the chance to resell their tickets legally at the original price.

Ticketschwarzmarkt_1718_ohne_Logos.jpg

Collecting boxes at the BayArena

Where Bayer 04 fans have paid above the face value for a home game ticket at the BayArena, there has been the option since the 2017/18 season to anonymously deposit the ticket in a collecting box after the game. Using the deposited tickets, Bayer 04 will investigate and take legal action against the reseller. The collecting boxes are located in three places in and around the BayArena: At the fan container, at the service centre OST as well as the service centre WEST.

Homepage_MediumRectangle_300x250px.jpg

Related News

Martin Terrier in Posen
Bayer 04 - 16.10.2026

Terrier suffers muscle injury

Bayer 04 will have to manage without attacking midfielder Martin Terrier for the time being. The Frenchman sustained a muscle injury to his left hamstring yesterday, Thursday 15 October, during the Europa League game against Polish champions Lech Poznan (4–0). Terrier is not expected to be available until late December.

Show more
Cornelia Kramer am Ball
Women - 16.10.2026

‘Reinforcing our ambition’: Bayer 04 Women take on Eintracht Frankfurt

Following the international break, the Bayer 04 women’s team face their next head-to-head clash in the race for a top spot in the Bundesliga. In Saturday’s home match (14:00 CEST), the fourth-placed side host third-placed Eintracht Frankfurt at the Ulrich Haberland Stadium. Head coach Roberto Pätzold is well aware of the great opportunity this presents for his team.

Show more
Die PK mit Martínez vor dem Heimspiel gegen den SC Freiburg | 6. Bundesliga-Spieltag
Werkself-TV - 16.10.2026

Martínez ahead of SC Freiburg: ‘We’re in a good place with our fans behind us’

Keep the momentum going against the current league leaders: On Sunday, 18 October (kick-off: 15:30 CEST), the Werkself – unbeaten in their last six matches – host SC Freiburg at the BayArena. For their part, Freiburg have yet to lose a single game this season. Ahead of the clash with SCF, head coach Carles Martínez spoke about the team spirit within his squad and the strengths of the upcoming opponents. The Spaniard also commented on Martin Terrier and the attacking options available in the squad.

Show more
Die Werkself feiert in Posen
Europa League - 16.10.2026

Werkself review: No doubts at the ‘Poznan cauldron’

Malik Tillman described Leverkusen’s first European competition game in Poland in more than three decades as a “successful trip”. On matchday 2 in the group stage of the 2026/27 UEFA Europa League, the Werkself secured a commanding 4–0 victory away at champions Lech Poznan, a result that brought a number of positives. This fourth win in a row should also provide further momentum for the upcoming home fixture. The Werkself review of the Europa League night in Poland.

Show more