Back
17.11.2016Bayer 04

Fair payment system at the BayArena

Bayer 04 Leverkusen have released a statement following reports about the alleged "rip-off" of fans by Bundesliga clubs through stadium payment cards - the research carried out the ARD TV channel, source of the current discussions, did not mention the club by name:
© Bayer 04 Leverkusen Fussball GmbH

The open payment system at the BayArena in Leverkusen is based on commercially available money cards. This means the card and the funds on it remain with the fan and the balance does not go to an account run by the club. Any spectator can visit the BayArena and use their own bank card (providing it has a payment function) to make payments at the stadium, for example at a Currywurst stand.

In contrast to closed systems, nobody is forced to use a BayArena Card issued by the club. Many away fans use the card to have a souvenir of the visit to our club. Between 50 and 80 per cent of away supporters use cards other than the BayArena Card. This is usually their own bank card. With the open payment system, the balance is irrelevant as it can be used on 420,000 payment points in Germany (e.g. parking meters or in shops). In contrast to closed systems we have no access to the money loaded on the card. The expiry date and number of cards used only have a cost -related impact on Bayer 04 as the cards with payment functions are significantly more expensive to produce. Also cards in closed systems are only valid for four years for regulatory reasons.

This service costs us significant amounts of money each year. This investment is made to offer our fans and visiting supporters a fair system where they can use money left over outside the stadium at countless other payment points. For example, that means our BayArena Card can be used to buy an underground ticket.

This completely excludes the "sleeping Euro" that negatively affects football fans and supposedly brings money into the club's. On the contrary, Bayer 04 Leverkusen stand for an open, fair and service-oriented payment system.

© Bayer 04 Leverkusen Fussball GmbH

Related News

crop_imago1071261563.jpg
Bayer 04 - 15.01.2026

AFCON blog: BEN SEGHIR AND MOROCCO IN THE FINAL AFTER PENALTY SHOOTOUT

Four Bayer 04 players are in action at the 35th edition of the Africa Cup of Nations being played in Morocco from 21 December to 18 January 2026: Eliesse Ben Seghir for the hosts, Edmond Tapsoba with Burkina Faso, Ibrahim Maza for Algeria and Christian Kofane with Cameroon. Updates on the AFCON matches involving Werkself players...

Show more
Volksparkstadion
Bayer 04 - 14.01.2026

Bayer 04 to reimburse ticket prices to all travelling fans after Hamburg postponement

Due to the last-minute postponement of the Bundesliga match between Hamburg and the Werkself on Tuesday, 13 January, Bayer 04 will reimburse the ticket price to all 3,500 fans who had already travelled to Hamburg as a sign of appreciation. The tickets remain valid for the rescheduled match (date not yet set).

Show more
Tapsoba
Bayer 04 - 13.01.2026

Tapsoba sidelined by muscle injury

Bayer 04 Leverkusen will have to manage without centre-back Edmond Tapsoba in the coming weeks. The Burkina Faso international returned to the Werkself from the Africa Cup of Nations in Morocco with a muscle injury.

Show more
HSV
Bundesliga - 13.01.2026

Match in Hamburg postponed: HSV against Bayer 04 falls victim to weather conditions

The Bundesliga fixture between Hamburger SV and Bayer 04 Leverkusen has been postponed at short notice.

Show more
Kurzpässe vor #HSVB04
Bundesliga - 13.01.2026

Matchday news #HSVB04: Positive record against strong at home HSV

Bayer 04 face Hamburger SV for the first time in almost eight years. Although the Hanseatic city team are often below par on the road, they are regularly in top form in front of their own fans. In particular, 18-year-old shooting star Luka Vuskovic is proving to be a real bonus for Merlin Polzin's team, both in attack and defence. However, that should not scare the Werkself: Not only was the last defeat against the newly promoted team 17 games ago, but Kasper Hjulmand's players are in with a chance of securing their fifth win in six games against HSV. Today’s matchday news.

Show more