Reglamento del estadio
Bayer 04 Leverkusen Fußball GmbH, exercising its house and organisational rights as owner and
user, issues the following usage regulations:
1 Scope of application
(1) These regulations serve to regulate the use and ensure the safety of the Stadium of Bayer 04 Leverkusen Fußball GmbH (‘Bayer
04’), the BayArena, along with the related facilities (collectively ‘Stadium’) as well as in the area of the fenced-in grounds
between Bismarckstraße, the Stelzenautobahn and the Dhünn in Leverkusen (collectively ‘Stadium Grounds’).
(2) The binding effect of these Stadium Regulations shall arise upon entry to the Stadium Grounds, at the latest upon entry to the Stadium.
Upon entry, each visitor acknowledges the currently valid version of the Stadium Regulations and accepts them as binding.
2 Dedication
The Stadium is primarily used for the staging of football matches. In addition, large-scale events of a transregional or representative
nature of a non-sporting nature may also be permitted and held.
3 Admission and stay
(1) Should an event take place in the Stadium, access and stay in the spectator area shall only be permitted to those persons who are
carrying a valid ticket or other authorization document or who can prove their authorization to stay for this event by other means.
(2) The legal relationship between Bayer 04 and a visitor holding a ticket (‘Ticket Holder’) shall be governed by the General Ticket
Terms and Conditions of Bayer 04 (‘GTCB’), which are included in the ticket purchase and can be accessed at the Bayer 04 ticketshop at any time. Within the scope of the ticket purchase, each Ticket Holder acknowledges the GTCB and accepts them
as binding for them. The GTCB shall apply irrespective of the effectiveness of these Stadium Regulations. Accordingly, only
those persons who have purchased a Ticket as a customer of Bayer 04 or an authorised sales outlet or within the scope of a
permissible transfer pursuant to Section 9.3 of the GTCB and who, if applicable, meet further applicable admission requirements
(e.g., pursuant to Section 10.5 of the ATGB) shall be entitled to admission by means of a Ticket.
(3) Adolescents under the age of 14 are only permitted to enter the Stadium if accompanied by a person of full age who is responsible
for their supervision.
(4) Each spectator must take the seat in the Stadium indicated on his ticket or for which their ticket is valid. Notwithstanding
the aforesaid, they shall take an alternative seat upon the instruction of Bayer 04 or the security personnel (‘KSD’) if this is
necessary for a compelling factual reason (e.g., safety aspects).
(5) Blocks C, SC, D, SD, E and SE as well as other individually designated blocks of the Stadium are the home area of the fans of
Bayer 04 (‘Home Area’). In the Home Area and other designated areas of the Stadium, visibility may be obstructed, in particular
by the waving of flags. Complaints or claims for compensation due to these restrictions are hereby excluded. Since Bayer 04
is obligated to separate fans of opposing teams for safety reasons, fans of the respective visiting club or persons who may
be perceived as fans of the visiting club on account of their behaviour or outward appearance (‘guest fans’) are not permitted
to enter and/or remain in the Home Area of the Stadium for safety reasons. Bayer 04, the police and KSD are entitled to deny
guest fans, even if they are in possession of a valid ticket, access to the Home Area or a block directly adjacent thereto and/or
to expel such persons from the Home Area or a block directly adjacent thereto and, if there is still sufficient space available, to
move them to the guest area of the Stadium. If no other suitable space can be offered, the person concerned may be expelled
from the Stadium or denied access to the Stadium; in this case, there is no entitlement to compensation.
(6) The blocks SG1-SG3 as well as G4 and G5 on a regular basis are the guest area for guest fans (‘Guest Area’). Since Bayer 04 is
obliged to separate fans of opposing teams for security reasons, fans of Bayer 04 or persons who can be considered fans of
Bayer 04 or other clubs on the grounds of their conduct or outward appearance (‘Bayer 04/other club fans’) are not permitted to
enter and/or remain in the Guest Area of the stadium for security reasons. Bayer 04, the police and KSD are authorised to eject
Bayer 04/other club fans, even if they are in possession of a valid ticket, from the stadium or to refuse access to the stadium;
in this case, no claim for compensation exists.
(7) Particular instructions issued by Bayer 04 shall apply to the stay in the stadium on non-event days.
4 Admission controls
(1) Upon entering the Bayer 04 Stadium, each visitor is required to show their ticket or authorisation card to the police or the KSD
and to hand it over for inspection upon request. The KSD is entitled to verify the identity of visitors by inspecting a suitable
official identification document (identity card, passport, registration certificate, etc.). To prove their identity, visitors must
therefore carry a suitable official identification document (identity card, passport, registration certificate, etc.) with them and
present it at any time on request by Bayer 04 and/or the KSD.
(2) The KSD is entitled to search persons – also by using technical aids – to determine whether they pose a security risk due to
alcohol or drug consumption or because they are carrying weapons or dangerous or pyrotechnic objects. The search also
extends to items carried and can only take place with the consent of the person concerned. Separate rooms are available for
searches, if necessary.
5 Loss and/or refusal of the right of access
The right to enter the Stadium may be lost or refused if
a) the visitor refuses to submit to a reasonable check or search by the KSD of their person and/or items carried prior to entering
the perimeter area, at the entrance and/or inside the Stadium; and/or
b) a Ticket Holder has already entered and subsequently exited the perimeter area of the Stadium once within the framework of
the same event, in which case the Ticket shall lose its validity; and/or
c) the individualisation features printed on the tickets (e.g., name imprint, bar code and/or QR code, serial number, etc.) are
manipulated, rendered unrecognisable and/or damaged or an access attempt has already been made with the ticket, insofar as
Bayer 04 is not responsible for this; and/or
d) a Ticket Holder is not personally identical with the customer who is duly stored as a customer of Bayer 04 and noted on the
ticket via the individualisation features, unless a case of permissible transfer pursuant to Section 9.3 of the ATGB exists.
In the event of a justified refusal of access, the visitor or the Ticket Holder shall have no claim to compensation.
6 Special entry terms and conditions
For good cause, e.g., due to health and safety measures prescribed by the club, the authorities or the law, or in the context of a
(partial) exclusion of spectators, Bayer 04 shall be entitled (and, if applicable, obligated) to stipulate special conditions of admission
within the framework of data protection law and to enforce compliance therewith:
a) Bayer 04 is entitled to make certain requirements and/or proof a condition for admission to the Stadium (e.g., proof of health
or vaccination status; mask requirement) and to have the visitor present this proof in the way of an admission requirement
immediately before admission to or during his stay in the Stadium and to check compliance with the specified requirements. If
the visitor is unable to comply with the relevant requirements, Bayer 04 may refuse admission to the Stadium without compensation
or expel the visitor from the Stadium.
b) Bayer 04 is entitled to set up specific access time windows for certain visitors. In this case, the respective visitor shall be obligated to comply with the corresponding specifications. In the event of intentional or negligent non-compliance, the visitor
may be denied access to the Stadium outside the specified time window without compensation.
c) Bayer 04 is entitled to subject access to and stay in the Stadium to supplementary rules, regulations and requirements (e.g.,
provision of further personal data). The applicable rules, regulations and requirements will be made available to the visitors in
due time and must be observed by all visitors. Corresponding instructions from Bayer 04, the police and/or the KSD must be
complied with. If visitors cannot or do not wish to comply with the relevant requirements, Bayer 04 may refuse admission to the
Stadium without compensation or expel visitors from the Stadium.
7 Requirement to provide informaion and risk of infection
Every visitor is required to inform themselves in good time in advance of an event in the Stadium about possible postponements,
spectator exclusions and applicable protection and hygiene regulations. The latest information in this regard can be found at
the Bayer 04 ticketshop. Each visitor also acknowledges that – despite any health and safety measures that may have been
taken - they may become infected with (viral) diseases while attending an event organised by Bayer 04. By attending an event, the
visitor knowingly accepts this risk.
8 Re-seating
The visitor or Ticket Holder acknowledges that Bayer 04 is entitled for good cause, e.g. due to health and safety measures prescribed
by the club, the authorities or the law and requirements to maintain distance areas, e.g., in the context of pandemic control, to
assign the visitor or Ticket Holder seats in the same or a higher category that deviate from the seats ordered; the assignment of a
seat in a lower price category is excluded or a corresponding partial refund will be made. In such a case of re-seating, the visitor
or Ticket Holder shall have no right of withdrawal or any further claim for compensation.
9 Video surveillance
n order to ensure Stadium security and to support the work of the law enforcement authorities, the Stadium and, in part, the
Stadium Grounds are subject to video surveillance in accordance with Art. 6 (1) p. 1 f) DSGVO in conjunction with § 4 BDSG. In
addition, the public order and law enforcement authorities also use video surveillance systems on match days under their own
responsibility to avert danger and prosecute offenders in accordance with the legal provisions applicable in this respect (e.g., NRW
Police Act and StPO). Corresponding recordings generated by means of a video surveillance system shall be treated confidentially
by Bayer 04, but may serve as evidence in particular in the event of suspicion of and/or the occurrence of criminal acts. The same
shall apply with regard to image and sound recordings made pursuant to § 14, which are transmitted by Bayer 04 or third parties
authorised by Bayer 04 or the respective responsible association to authorities or courts for these purposes upon corresponding
request pursuant to Art. 6 para. 1 sentence 1 c) or f) DSGVO. If an event recorded by means of video surveillance equipment is
uneventful, the recordings will be deleted in accordance with the applicable provisions of data protection law, in particular the
DSGVO and the BDSG.
10 Conduct in the Stadium
(1) Within the Stadium Grounds, every visitor must behave in such a way that no other person is harmed, endangered or - no more
than is unavoidable under the circumstances - obstructed or harassed.
(2) Bayer 04 stands for a liberal, tolerant soccer culture and therefore expressly opposes discrimination against third parties on
the basis of race, gender, language, ethnic origin, religion or ideology, age, disability or sexual identity.
(3) Bayer 04 or third parties commissioned by Bayer 04 are entitled to exercise domiciliary rights on the Stadium premises and in
particular in the Stadium at any time. The instructions of Bayer 04, the police and KSD in the run-up to, during and immediately
following an event must always be complied with.
(4) All entrances, exits and escape routes must be kept clear at all times.
(5) Notwithstanding these Stadium Regulations, further orders may be issued as necessary in individual cases to prevent or eliminate
dangers to life, health or property. The instructions issued for this purpose by the persons named in § 4 Paragraph 1. are
to be followed.
11 Improper conduct in the Stadium
In the event of one or more violations by visitors of the rules of conduct listed below, Bayer 04, the police and/or KSD are entitled to
– confiscate prohibited items brought by visitors without compensation, and/or
- to refuse visitors access to the Stadium area without compensation and/or to expel them from the Stadium.
a) It is prohibited to enter the playing field and/or to climb or pass through barriers or the enclosure of the Stadium interior without
the appropriate permission.
b) It is prohibited to be under the influence of alcohol or drugs and/or to be masked, to behave violently or in any other way
contrary to public order or to arouse the concern of such behaviour.
c) It is prohibited to carry and/or use the following items: Weapons, objects that can be used as weapons or projectiles, corrosive
and highly flammable substances, bottles of any material, cans or other containers made of fragile, splintering or particularly
hard material, flares, fireworks, smoke candles and/or powder, Bengal fires and all other pyrotechnic objects and substances
or mixtures of substances of any kind whatsoever, laser pointers, bulky objects, beverages not purchased in the Stadium
(exception: non-alcoholic beverages in beverage cartons with a maximum capacity of 500 ml), drugs, items of clothing obviously
carried for the purpose of disguise, animals, as well as other objects that are likely to endanger or unreasonably impair
safety in and around the Stadium, other visitors, players and/or officials.
d) It is prohibited to carry and/or use the following items: Racist, xenophobic and/or radical right-wing or left-wing propaganda
materials or items of clothing (in particular also clothing from the company ‘Thor Steinar’), political or religious items of any
kind, including banners, signs, symbols and flyers, if there is reason to believe that these will be displayed inappropriately in
the Stadium. Irrespective of the objects carried, the utterance or dissemination of inhuman, racist, xenophobic, politically
extremist, obscenely offensive, provocatively insulting and/or left-wing or right-wing radical slogans as well as corresponding
actions in the entire area of the Stadium are prohibited.
e) It is prohibited to defecate outside the toilets and to contaminate the Stadium Grounds in any other way, in particular by
throwing away objects; to operate one‘s own WLAN transmitters on the Stadium Grounds; to carry out collections of any kind;
and to smoke inside the Stadium, in particular in the stands and the Bayer 04 VIP areas.
f) The stay in the Stadium for the purpose of media coverage of the event (television, radio, internet, print, photo) and/or the collection
of match data is only permitted with the prior consent of Bayer 04 and in the areas specifically designated for these purposes.
Without the prior consent of Bayer 04, it is not permitted to record, collect or distribute sounds, photos and/or images,
descriptions or results or data of the event live or time-delayed, unless this is done exclusively for private, non-commercial use.
Any commercial use, by whatever means and by whomever, requires the prior written consent of Bayer 04. In any case, it is
prohibited to transmit and/or publicly distribute image, sound and/or video recordings, in whole or in part, live or time-delayed,
via the Internet and/or other media (including mobile devices, such as smartphones, tablets) and/or to assist other persons in
such activities. Devices or equipment that can be used for such activities as intended may not be brought into the Stadium
without the prior consent of Bayer 04 or third parties authorised by Bayer 04.
g) Actions that may lead to a direct or indirect commercial association with Bayer 04, DFL
Deutsche Fußball Liga e.V. (‘DFL e.V.’), DFL Deutsche Fußball Liga GmbH (‘DFL GmbH’),
Deutscher Fußball Bund e.V. (‘DFB’), the Event or any part thereof are prohibited throughout the Stadium without the prior
written consent of Bayer 04 or third parties authorised by Bayer 04. In particular, it is prohibited in the area of the Stadium to
i) create or attempt to create such an association through the unauthorised use of trademarks, logos or other identifiers or
otherwise;
ii) purposefully engage in commercial solicitation of any kind, such as distributing advertising brochures or other written
information pertaining to any business, thing or service;
(iii) offer, sell or carry with intent to sell any beverage, food, souvenir, clothing or other item or (service);
h) Notwithstanding the above regulations, the following items may only be carried in the Stadium with the prior consent of Bayer
04: flagpoles and banners longer than 1.5 m and/or larger than 3 cm in diameter, double holders, banners, banners and
flags with an area of more than 2 square meters, mechanically or electrically operated noise instruments and/or devices for
amplifying noise and/or speech.
12 Stadium bans
In the event of serious violations of the regulations in § 11, acts pursuant to §§ 3, 27 VersG, participation in incident-related criminal
acts and/or acts of violence inside or outside the Stadium, a stadium ban limited to the Stadium may be imposed in addition to the
direct sanctions pursuant to § 11, and in particularly serious cases a stadium ban effective throughout Germany may also be imposed.
In this respect, the DFB Guideline on the Uniform Handling of Stadium Bans, as amended from time to time, shall apply (https://
www.dfb.de/verbandsservice/pinnwand/stadionverbots-richtlinien/). The ban will be communicated to the persons concerned in
writing. The processing of personal data in connection with stadium bans is always carried out in compliance with the applicable
provisions, in particular the DS-GVO and BDSG. In addition, the DFB shall, acting on its own authority, transmit persons affected
by a stadium ban accordingly to UEFA and/or FIFA in accordance with Section 9 (4) of the DFB Guidelines on the Uniform Treatment
of Stadium Bans. Bayer 04 reserves the right to forward data of visitors to the DFB and/or UEFA upon request (cf. UEFA Security
Regulations) for the enforcement of stadium bans pursuant to Art. 6 para. 1 p. 1 e) of the German Data Protection Regulation
(DSGVO), insofar as this should be necessary to ensure public safety and security in the stadium.
13 Recourse
For violations of the regulations in § 11 by individual or several visitors, in particular for the lighting of Bengal fires and/or the
use of other pyrotechnic objects and/or the throwing of objects and/or trespassing on the pitch, Bayer 04, and in the case of
corresponding violations by fans of the visiting club also the visiting club, may be fined or otherwise sanctioned by the responsible
associations. Bayer 04 or the host club shall be entitled to take full recourse against the responsible party(ies) demonstrably
identified for this purpose with regard to the resulting damage, in accordance with the provisions of the supreme court rulings. In
the event that several persons are responsible, they shall be jointly and severally liable pursuant to Section 421 of the German Civil
Code (BGB), with the consequence that Bayer 04 or the host club may assert a claim against a demonstrably identified responsible
person with respect to the entire damage resulting from the sanction for Bayer 04 or the host club, if there was a causal connection
between the contributions of all responsible persons.
14 Spectator recordings of the events
For the purpose of public reporting and promotion of the event concerned and the respective competition, Bayer 04 and the respective
responsible association (UEFA, DFL e.V., DFL GmbH and/or DFB) or third parties commissioned or otherwise authorised by
them in each case (e.g., radio, press) may independently make image and sound recordings in accordance with Art. 6 (1) sentence
1 f) DSGVO which may show the spectators of the event concerned. The legitimate interest of Bayer 04 or third parties commissioned
or otherwise authorised by Bayer 04 in each case (e.g., radio, press) lies in the interest of also showing and exploiting the
event concerned in the media. These image and sound recordings may be processed, utilised and publicly reproduced by Bayer 04
and the respective responsible association and the companies affiliated with them pursuant to Section 15 of the German Stock
Corporation Act (AktG) as well as by third parties authorised by them in each case (e.g., radio, press) within the scope of the same
legitimate interest. Details can be found under the linked data protection declaration of Bayer 04 under § 16.
15 Liability
(1) The visit of the Stadium and the stay on the Stadium Grounds and in the S0tadium shall be at one‘s own risk. Bayer 04, its legal
representatives and/or vicarious agents are liable for damages, irrespective of the legal grounds, only in the event of intent
or gross negligence or - then limited to the damage foreseeable at the time of the conclusion of the contract and typical for
the contract - in the event of a breach of material contractual obligations. Material contractual obligations are those whose
fulfilment is essential to the proper execution of the contract, whose violation jeopardises the achievement of the purpose of
the contract and on whose compliance the visitor or Ticket Holder regularly relies. This limitation of liability does not apply to
claims for damages due to injury to life, limb or health or due to other legally mandatory liability.
(2) Bayer 04 shall not be liable for personal injury or property damage caused by other third parties.
(3) Accidents and damages shall be reported to Bayer 04 without delay.
16 Data protection
The further data protection provisions, including the rights of visitors under the Data Protection Regulation (DSGVO) and the
contact details of Bayer 04‘s data protection officer, can be found in the data protection statement available at the Data Protection Declaration.
With regard to the creation and dissemination of image and sound recordings of Bayer 04‘s events pursuant to § 14 as well as the
disclosure of data of visitors or Ticket Holders to ensure safety in the Stadium, reference is additionally made to the data protection
declaration of the respective responsible association, for the DFL e.V. to https://www.dfl.de/de/datenschutz/ and for the DFB to
https://www.dfb.de/datenschutzerklaerung/ as well as UEFA to https://de.uefa.com/privacypolicy/.
17 Choice of law, Place of jurisdiction
(1) The mandatory legal provisions of the country in which the visitor usually resides shall apply. In all other respects, German law
shall apply.
(2) The place of jurisdiction for all disputes arising from or in connection with these Stadium Regulations and/or their validity shall
be - to the extent permissible - Leverkusen.
Bayer 04 Leverkusen Fußball GmbH
Management
(As of July 2024)
